3Q 2022 Investor Presentation slide image

3Q 2022 Investor Presentation

Strategy Progress Update Driving changes across the businesses and bank-wide 2021-2025 Strategic Ambitions Digital Fast Convenient Total 3Q 2022 INVESTOR PRESENTATION 3Q 2022 Achievements مصرف الإنماء alinma bank 2022 Initiatives In-Progress Build digital factory and apply latest available technologies - Advanced Analytics (AA), Al and Big Data Improve processes and speed to market ▪ Launched Digital credit card and personal finance journeys ☐ Completed 2 additional RPAS ▪ Alpha & beta releases of new mobile app ■ Enhanced and automated refinance ■+45% Agile IT Projects Delivery ■ Instant POS delivery with OTP activation ☐ Driving Agile delivery of IT projects Digital team being expanded with requisite skills Improving new digital app under alpha release ■ Continue enhancement of digital journeys and app functionality, and increase cross- sell ■ Continuous improvement in turn-around time for retail customers Enhance customer convenience and experience ■ Introduced POS finance through branches ■ Launched Personal Finance through Phone-banking ■ +21 new digital zones, +13 ATM sites ■ Client relationship models for Private and Affluent customers being improved ■ Enhance ecosystems programs for customer convenience 75 Initiatives* *1 new initiative added in 3Q 2022 36/75 Initiatives Completed 48% 34/75 Initiatives In Progress 45% 10/50
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