3Q 2022 Investor Presentation
Strategy Progress Update
Driving changes across the businesses and bank-wide
2021-2025
Strategic Ambitions
Digital
Fast
Convenient
Total
3Q 2022 INVESTOR PRESENTATION
3Q 2022
Achievements
مصرف الإنماء
alinma bank
2022
Initiatives In-Progress
Build digital factory and apply latest
available technologies - Advanced
Analytics (AA), Al and Big Data
Improve processes and speed to
market
▪ Launched Digital credit card and personal finance
journeys
☐
Completed 2 additional RPAS
▪ Alpha & beta releases of new mobile app
■ Enhanced and automated refinance
■+45% Agile IT Projects Delivery
■ Instant POS delivery with OTP activation
☐
Driving Agile delivery of IT projects
Digital team being expanded with requisite
skills
Improving new digital app under alpha release
■ Continue enhancement of digital journeys
and app functionality, and increase cross-
sell
■ Continuous improvement in turn-around
time for retail customers
Enhance customer convenience
and experience
■ Introduced POS finance through branches
■ Launched Personal Finance through Phone-banking
■ +21 new digital zones, +13 ATM sites
■ Client relationship models for Private and
Affluent customers being improved
■ Enhance ecosystems programs for customer
convenience
75 Initiatives*
*1 new initiative added in 3Q 2022
36/75 Initiatives Completed
48%
34/75 Initiatives In Progress
45%
10/50View entire presentation