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Investor Presentaiton

Mainland China: Sustained Quality Outperformance VONB ($m) +27% 921 1,167 2018 2019 ANP ($m) 1,019 1,248 VONB Margin 90.4% 93.5% Premier Agency Highly differentiated Premier Agency strategy Double-digit growth in active agents AIP ■ Continued enhancement of advanced digital platforms 95% agent enquiries handled by AIA Xiao You Products and Customers "Prevention, protection to recovery" customer proposition Upgraded wellness programme ■ Rolled out medical network, added recovery services ■ Launched innovative products with end-to-end solutions. New Footprint New sales and service centres opened in Tianjin and Shijiazhuang, Hebei in July 2019 ■ Application submitted for proposed conversion of AIA China into a wholly-owned life insurance subsidiary Note: Comparatives are shown on a constant exchange rate basis 43
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