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Investor Presentaiton

3.1 PRIME: GREAT FOR OUR CUSTOMERS AND GREAT FOR US! Strong and unique value proposition for customers, with beneficial impact for our business дв M GREAT FOR OUR CUSTOMER Great flight prices: we are the cheapest in the market 90%+ of the times Great hotel prices: Members now also save on all hotels. NEW Priority customer service line: faster pick-up time and best agents on call RESULTING IN HIGHER NPS (*) GREAT FOR eDreams ODIGEO PRIME MEMBERS BOOK MORE THAN NON-PRIME USERS... 24M Bookings 1x 2.57x 2.6x ...AT A LOWER COST, DUE TO A HEALTHIER CHANNEL MIX... Repeat in Cheap Channels 1x 2.0x 1x ...RESULTING IN HIGHER LIFETIME VALUE 24M Marginal Profit 1x 3.6x 3.60x Non-Prime Prime Non-Prime Prime Non-Prime Prime RESULTING IN HIGHER LIFETIME VALUE (*) NPS Net Promoter Score (**) CVR = Conversion Rate eDreams ODIGEO Source: internal data, 24 month extrapolation based on 18 month historical datapoints for France 13 INVESTOR PRESENTATION
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