Investor Presentaiton

A: Vodafone must change The performance context Relative service revenue performance not good enough... New Street Research Vodafone less local incumbent mobile service revenue growth 10% 8% 6% 14 4% 2% Indexed consumer NPS score partly driven by customer satisfaction (2%) (4%) (6%) (8%) (10%) (12%) 1Q18 3Q18 1Q19 3Q19 1Q20 3Q20 1Q21 3Q21 1Q22 3Q22 Mar'17 Germany Spain Italy UK O vodafone Mar'18 Mar'19 Mar'20 Mar'21 Mar'22 Mar'23 Germany Italy UK Spain FY23 Results: May 2023

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