Market-Defining and Diversified Innovations Driving Value Creation
Speaker Bios
Mark Wallace
CHIEF CUSTOMER OFFICER
ā KEYSIGHT
Mark Wallace is Keysight Technologies' senior vice president of global sales and chief customer officer,
overseeing the company's sales, solution engineering, and channel partner operations. He holds
responsibility for customer strategy and value capture for Keysight. Mark accelerates Keysight's
customer-centric vision by enhancing the end-to-end customer experience; enabling customer success
through the seamless delivery of first-to-market solutions to a diverse, global customer base; and
expanding the company's go-to-market strategies across all regions and ecosystems.
Mark has been with Keysight and its predecessor companies, Hewlett-Packard, and Agilent, for more
than 35 years and has held multiple leadership positions spanning sales, marketing, and channel
management.
In 2016, Mark became senior vice president of global sales; his position expanded to include a new role
as chief customer officer in 2022. From 2011-2016, he was vice president and general manager of the
Americas field operations for Agilent and Keysight. Before that, he was Agilent's national sales manager
for testing and measurement across portions of North America.
After Agilent split from HP in 1999, Mark joined its wireless business, leading global marketing, and
channel management functions. At HP, he served as a global business development manager in 1995.
Mark started at HP in 1985 as an intern before joining the company as a field engineer and district sales
manager.
Mark received a bachelor's degree in electrical engineering from the Illinois Institute of Technology. He
completed his executive studies at the University of Chicago. He is also a member of the Armour College
of Engineering, Illinois Institute of Technology Advisory Board.
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