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Investor Presentaiton

Principle 1 Principle 2 Principles for Responsible Banking continued Reporting and self-assessment requirements 03 Barclays PLC home.barclays/annualreport Principle 3 Principle 4 Principle 5 Principle 6 High-level summary of bank's response (limited assurance required for responses to highlighted items) Just Transition Barclays recognises the need to sustain and support livelihoods and communities in the UK and around the world as we support our clients to transition to a low-carbon economy. A Just Transition is essential for achieving the goals of the Paris Agreement. In 2021, Barclays joined over 40 financial institutions and stakeholders to form the Financing a Just Transition Alliance (FJTA), coordinated by the Grantham Research Institute on Climate Change and Environment at the London School of Economics (LSE). The Alliance aims to translate the concept of a Just Transition into tangible steps and outcomes. In 2021, Barclays contributed to the report, Just Zero: 2021 Report of the UK Financing a Just Transition Alliance', which sets out requirements for a Just Transition in the UK, while highlighting potential applications in an international context. Our approach to ESG Our approach to environmental and social issues is becoming increasingly integrated in the work we do across our business and is supported by the governance and oversight of our management and Board structures. Our approach is informed by our engagement with our stakeholders, including with customers and clients, colleagues, investors, regulators and the wider society. Enhancing accessibility and safety for our customers We want as many people as possible to benefit from access to financial services. We continue to see growing demand from many of our customers for more digital ways to bank. Our investment in technology means millions more customers, who have access to digital tools are able to use our online and mobile banking channels to take advantage of accessible features. We aim to ensure that our digital services are easy to see, hear, understand and use for all customers, including those with disabilities. AbilityNet (a leading UK disability charity) has independently accredited for accessibility the key journeys of our online banking website and mobile app during 2021. We are working to ensure that customers who rely on cash - including older and more vulnerable customers can still access it and get the support they need. Access to a transactional bank account enables consumers to benefit from bill reductions paid by direct debit and access to cheaper goods and services online. There were more than 642,000 Barclays basic current accounts open at the end of 2021, serving the financial needs of those who would not otherwise qualify for an account. We also provide free banking to over 115,000 small, not-for-profit organisations through our community accounts. References Links to bank's full response/ relevant information PRB Reporting and self-assessment 2021
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