Investor Presentaiton
10
STRENGTHENING THE CORE
Delivering our strategy: Defending our current client franchise and market positions
Staying true to our purpose
Consumer Engagement
Tellers
Infrastructure
• Loans issued: KES 15b
(2021: KES 3.9b)
3 New Branches
•
Nairobi Express way
Kericho
•
Imara
DADA (Women
Support)
Dada @3 celebration
Loans issued: KES
7.7b (2021: KES 3.6b)
Affordable Housing
• Loans issued:
KES 267m
• 'Zero fees' campaign for Vehicle
Asset Financing & Mortgage
(KES 5b loans)
Liability campaign
(12% YoY growth in deposits)
Customer Engagement
• CSI score 8.4 (2021: 8.2)
•
NPS Score +38 (2021: +33)
SME
• 30k loans issued
valued at KES 33b
(2021: 23k loans
valued at KES 24b)
Kenswitch
POSTBANK
Agency Banking
Post Bank Partnership
.
Agent outlets - 857
(2021: 172)
Customer Number Growth
• Total customer base grew by
19% YoY
Stanbic IT CAN BE..View entire presentation