Investor Presentaiton
Australia
Building out digitally based solutions: over 35% of Laminex revenue is now
online attracting more customers & delivering improved margins
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Digital NPS 49
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"Nice user
interface. Easy to
navigate and
order."
Monthly customer use
40%
Digital sales of total 35%
Digital CAGR 32%
New revenue streams driving incremental online sales
Laminex digital journey commenced 2019, now largest
digital sales in the group accounting for 35% of sales
Continuous programme of enhancements to improve
customer experience
Strong uptake & repetitive user base with 40% of customers
transacting online monthly
Margin accretive channel
Page 87 | Fletcher Building Limited Investor Day Presentation | © June 2023
Note: Digital NPS YTD May 23; Monthly customer use is as at May 23; Digital sales % is FY23F; CAGR is FY20 to FY23FView entire presentation