Annual Integrated Report

100 GRI Standard Content GRI 2: General Disclosures 2021 Strategy, policies and practices 2-22 Statement on sustainable development strategy GRI 2: General Disclosures 2021 2-23 Policy commitments GRI 2: General Disclosures 2021 2-24 Embedding policy commit- ments GRI 2: General Disclosures 2021 GRI 2: General Disclosures 2021 GRI 2: General Disclosures 2021 Details Annual Integrated Report Table of Contents Introduction Value Creation | Economic Performance | Environmental Social Governance Appendices Where to find the indicator Reasons for omission Pages 6 and 7 Our PRSAC has established controls to ensure compliance, which are an integral part of the Risks and Internal Controls Model. The policy also provides for the application of the precautionary prin- ciple in its initiatives, particularly in environmental management and combating climate change, favoring an approach centered on anticipating and preventing environmental impacts. The document has been approved by the Board of Directors and can be accessed at https://www.santander.com.br/ri/estatuto-codigo-politicas-en. Pages 9, 10, 21, 30, 35, 69 In addition to offering a specific online course on the PRSAC for em- ployees, the policy is also covered in other sustainability-related online courses. Pages 30, 32, 35 and 69 2-25 Processes to remediate negative impacts Training and/or awareness initiatives are conducted periodically to ensure that all employees understand the importance of the Whist- leblower Channel, its features, and operation. Other audiences are informed about the channel through Santander's institutional chan- nels. The Group's channels are subject to internal audit, which perio- dically assesses, based on its risk assessment and annual audit plan, whether they adhere to established standards. Pages 32, 33, 40, 57 2-26 Mechanisms for seeking advice and raising concerns 2-27 Compliance with laws and regulations In 2022, there were no significant instances of non-compliance with laws and regulations or fines paid. We define significant instances of non-compliance as those that generate relevant negative impacts on the financial results of the Bank and may cause damage to the institution's image and reputation. Pages 77 and 78 Not applicable. There were no significant instances of non-compliance in 2022. (item c) Santander 101

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