Credit Investor Presentation
Delivering net customer ODI rewards
Key ODIs contributing to 2020/21 performance
2020/21 forecast performance range (P10/P90)
-20
-15
-10
Penalties Rewards
-5
0
5
10
15
20
20
Met or
exceeded over
80%
of our performance
commitments
Reducing interruptions to water supply
Mains repair
Sewer blockages
Internal flooding Incidents
Hydraulic internal flood risk resilience
Hydraulic external flood risk resilience
Pollution incidents
Voids
No. of customers lifted out of water poverty
C-MeX & D-Mex
denotes 2020/21 performance against the range of possible outcomes
Note: 2020/21 performance excludes the impact of per capita consumption (PCC) measure for which Ofwat has proposed to assess
company performance at the end of the AMP
£21m
net reward for
2020/21
Targeting around
£150m
net reward for
AMP7
United Utilities
•
Credit Investor presentation
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