Investor Presentaiton

BOOHOO GROUP PLC ANNUAL REPORT AND ACCOUNTS 2021 HOW WE MANAGE RISK CONTINUED Mitigation OPERATIONAL RISKS Risk factors Risk owner PEOPLE RISK Chief People Officer CONTINUED Competitors are inclined to poach key staff and talented individuals Employees may leave the company for better pay and prospects elsewhere Incentive schemes across all levels of staff are operated, including share ownership, bonus and incentive schemes linked to business and personal performance Succession planning aims to reduce key person dependencies Training, development and progression opportunities to retain staff . . . . PRODUCT RISK Director of Responsible Sourcing & Group Product Operations As a result of health and safety regulations in relation to products, there is a risk of product liability costs and potential legal implications As a result of product quality issues, there is a risk of a decline in customer satisfaction Head of Product Compliance joined in early 2021 Quality control teams check the products at distribution centres and within factories Policies and procedures in place for suppliers to follow • Testing of products for chemical components to legal limits ENVIRONMENTAL, SOCIAL AND GOVERNANCE REPORT Andrew Reaney DIRECTOR OF RESPONSIBLE SOURCING AND GROUP PRODUCT OPERATIONS 4 MAY 2021 / STRATEGIC REPORT FINANCIAL RISKS Risk factors Risk owner FINANCIAL RISK CFO . . Poor business performance or lack of appetite for the sector may impede raising of capital Exchange rate fluctuations may erode margins Mitigation Regular budgeting and forecasting ensures working capital is sufficient for business requirements and rapid reaction to adverse business performance Uncertainty due to fluctuating exchange rates is reduced by appropriate forward looking hedging policies We're facing up to the future, doing more for our clothes, suppliers, communities and our impact on the environment. We've looked hard both inside and outside our business, and come up with a plan that will help us get ready for the future. There is work to be done, and we're going to be open, up front, and frank on the progress we are making. Our next chapter is still in the making. The importance of responsible purchasing practices and the need to improve suppliers' social and environmental practices is recognised now more than ever. Important issues arising during the year include labour standards concerns in UK and international manufacturing, and traceability and human rights concerns in global supply chains, including allegations of forced labour risks linked to cotton sourced from the Xinjiang region of China. We are conscious that many workers have also become more vulnerable as a result of the COVID-19 crisis. In 2020, we tackled these challenges head on, communicating our insights, views and approaches transparently. We published an independent review on our Leicester supply chain by Alison Levitt QC, and launched our Agenda for Change, setting out how we would deliver her recommendations. We also took part in the Environmental Audit Committee on Fast Fashion and the UK Government consultation on cotton sourcing. 38 39

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