Q3 FY22 Financial Highlights

Consequently, 92% of bank's transactions are digital and 71% of service requests processed digitally ~71% of Bank's service requests processed straight through digitally via channels as self service ~92% of Bank's transactions are digital 92% 68% 71% Q3'FY21 Q3'FY22 Service Requests include account maintenance requests such as adhoc statements, PIN set/reset, card hotlisting, updation of address, email ID, etc Requests processed digitally via channels excludes requests originated on Branch / ATM Contact Centre and includes only self service 39 89% Q3'FY21 Q3'FY22 IndusInd Bank

View entire presentation