2019 Interim Results

BOI Overview: Ireland Ireland's leading retail and commercial bank Consumer Retail Ireland Business Wealth Bank of Ireland 2019 Interim Results Corporate Ireland Corporate Banking Ireland Property Finance 29 29 Unique customer franchise ÅÅÅÅ Supporting local communities & enterprises Extensive engagement via digital channels 1.7m active consumer customers • 200k SME customers • 500k Wealth and Insurance customers ⚫ 265 branches, >2,800 front line staff • Reinventing branches with workbenches and event spaces driving local community, enterprise and business development activity • 440 community and enterprise events including National Enterprise Week and National Enterprise Town Awards, supporting local businesses and community groups • 80% digitally active current account base • 75% of sessions/visits are via mobile device. • Average of >23m interactions in our digital channels every month ⚫ #1 Corporate Bank in Ireland ⚫ #1 Bank for FDI into Ireland • Country-wide coverage via regional hubs • Banking relationship with 60% of Ireland's top companies • >500 corporate customers: 5 average products held per customer • Disciplined approach to risk • management 60 Specialist staff; >175 customers • Leading lender of investment property and construction Markets & Treasury • Leading treasury service provider • Track record of innovation Bank of Ireland

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