Investor Presentaiton
Review of the previous policy (FY2020-FY2022) and our issues (1)
(1) Regain trustworthiness by enhancing customer referral capability - Expand use of online reservations -
Improve reservation conversion rate
350
300
250
200
FY2022
FY2018
(Before implemented UI improvement measures)
Number of Rakuten ID connected
members (Million people)
5.54
4.55
Number of restaurants where
online reservations are possible
(2019 100)
7.07
Suburb
Residential area
Other than
Izakaya
150
100
50
0
Apr.
May
(April 2018=100)
June
July
Aug.
Sep.
Oct.
Nov.
Jan.
Dec.
Feb.
Mar.
2.54
Izakaya
(Japanese Pub)
Downtown
Business District
0.91
March
2019
March
2020
March
2021
March
2022
March
2023
March
2019
March
2023
March
2019
March
2023
Number of online reservations in Q4 of FY2022 reached their highest ever for that quarter
due to improved CVR and expansion of members (see p.8)
(On the other hand, there is a lot of room for collaboration with Rakuten,
and we are halfway to establishing a position in the Rakuten Ecosystem)
Decreased due to the pandemic
(Decline in power of media content)
Issues
Issues
Secure and increase number of highly engaged users in consideration of the
growing presence of Google and social media as restaurant search tools
Expand restaurant information and
seating inventory to attract consumers
and meet their needs
It is necessary to transform into a media that is resistant to changes in the business
environment by maximizing consumer contact points and expanding content
GURUNAVI
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