International Banking and Canadian Economy Overview
Tangerine
Forward Banking
Canada's #1 Digital Bank; The Official Bank of the 2019 NBA Champions and Toronto Raptors
Conscious
Self-Directed
STRATEGIC FOCUS:
•
Simplicity
Simple, market-leading products that appeal to value-
.
Tech-Friendly
2.3 million customers
⚫ Industry-leading customer service
.
<7-minute account sign-up
⚫ 97% digital transactions
⚫96% digital onboarding
.
⚫ 90% digital sales
•
•
conscious, self-directed and digitally-savvy Canadians
Seamless digital client experience
Velocity
•
Enhanced self-service options, adding speed & agility
Nimble, modern platform supporting rapid development cycles
Low-cost, scalable business model
Partnerships
Improved brand recognition through sponsorship of the
Toronto Raptors
Deepening client relationships by introducing SCENE Loyalty,
the only entertainment royalty program in Canada
Modern Platform
Speed & Agility
Client-Driven Innovation
Unique 'Orange' Culture
Award Winning Approach
Scalable:
Nimble, low cost systems
provide a holistic client view.
Rapid Deployments:
Agile best practices enable
quick & efficient new product &
feature delivery.
Incubator:
Identify, explore, and pilot new
technologies and solutions to
meet evolving Client needs.
Team Tangerine:
Our unique culture and
lean team are an essential
part of how we deliver.
Third-Party Recognition:
Tangerine ranks highest in customer
satisfaction among mid-sized banks
for 8th year in a row by J.D. Power
Scotiabank®
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