2013 Annual Report slide image

2013 Annual Report

COMMITMENTS GOALS AND COMMITMENTS TOPIC/AREA 2013 GOAL STATUS Social/ environmental Process involving the review and redefinition of goals. business Process involving the review and redefinition of goals. OUTCOMES 2014 GOALS In 2013, the goal for the reduction of energy consumption To reduce energy consumption by 20% by 2015, versus 2011. was also redefined, involving commitments up to 2015. The main initiatives were: the installation of an air conditioning system retrofits, the replacement of fluorescent bulbs with LED bulbs and the automation of lighting systems in the administrative buildings and branches. The GHG emissions target was redefined in 2013, with commitments by 2015. The main outcomes were: Scope 3: a 37% reduction versus 2011; Scope 2: an increase in the carbon emission factor in relation to energy due to the greater use of de thermo-electrical energy, with a negative impact on the emissions inventory. To reduce the consumption of CO2 by 20% by 2015, versus 2011. TOPIC Positive impacts of the Bank on society Positive impacts of the Bank on society To train 80% of new employees in the credit risk and customer service teams from the Wholesale in Social/ Environmental Risk. To hold 2 meetings with suppliers with the aim of engaging and guiding firms to embrace the Global Compact principles. To provide educational online content to guide direct and indirect suppliers on social and environmental practices in the Supply Channel. To develop and implement mandatory training on anti-corruption for all employees by December 2014. Social/ environmental business; People Management Assessment of the supply chain; Sustainability strategy and governance Assessment of the supply chain Ethics, integrity and compliance. GOAL ATTAINED GOAL UNDER DEVELOPMENT To implement the Corporate Anti-Corruption Program, including a disclosure and awareness plan for areas regarded as critical. To implement the Operational Compliance Committee, designed to deal with the analysis and approval of compliance codes and policies to ensure the monitoring and management of reputational risk and compliance with standards, in addition to discussing issues related to breach of conduct, violation of internal policies, denouncements and other compliance-related topics, by December 2014. Ethics, integrity and compliance. Ethics, integrity and compliance. GOAL NOT ATTAINED 120 Annual Report 2013 121
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