BLUE STAR Financial Performance & Company Recognition slide image

BLUE STAR Financial Performance & Company Recognition

After-sales Service Maintaining c. 2 million tonnes of air conditioning and refrigeration equipment Extensively expanded service reach to Tier 2, 3 & 4 towns Select end-markets Air conditioning Currently handling c. 3,900 towns with > 1.2 million service calls a year PSU / Govt. Industrial Focus on same day installation ISO 9001-2015 and ISO 45001 certified ā˜‘ Operates remote monitoring centre at Thane Accreditations from TAB, NEBB, CMVP, IAQ and NADCA Digital infrastructure Customer care app enables customers and channel partners with ease for logging service requests, which gets tracked and follows auto escalation mode, supporting quick resolution Field service technician app enable technicians to update & closure of breakdown & PMS tickets through their mobile, all parameters are digitally recorded and stored Knowledge Management system - Star Vault enables us to centrally store, manage and retrieve business critical documents and SOP's Automotive Dairy 0 0 0 0 0 BLUE STAR Infrastructure Refrigeration ד TTT Hospitals QSRs Retail Pharma Healthcare 15
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