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Investor Presentaiton

C: The action plan | Near-term actions 88 CUSTOMERS Leverage new in-market autonomy for local agility • Enhance B2B sales management • Increase investment in customer care & journeys • 'Detractor' reduction plans by market Reinvigorate Vodafone brand SIMPLICITY • 'Commercialise' shared operations • Local markets restructuring • execution Complete HQ simplification Step-down in in-house product development • Clear individual accountabilities linked to incentives GROWTH Continue pricing actions. Germany turnaround execution • Commercial traction in Europe • Drive B2B digital services penetration Support Africa financial services growth Ovodafone 10 FY23 Results: May 2023
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