Investor Presentaiton
Outlook for Q2'15
Enhanced retail
franchise
access >>>
Intensify customer acquisition across retail segments
Drive collections across the value chain of top corporates and commercial banking customers
Grow low cost deposits to reduce cost of funds
Channels
optimisation
Integrate front-to-back processes to reduce transaction times and improve operational and
cost efficiency
Entrench digital banking culture to transform customer experience and provide easy access to
channels
Enhance the bank's market share across ATM, POS, Retail and Corporate Internet banking
Operational
efficiency
Optimise branch processes to improve service delivery and minimize process lead times
Improve branch productivity through better customer engagement
Continued focus on cost optimization as the Bank seeks to achieve a CIR of < 60% by year-
end 2015
Capital raise
completion
Obtain regulatory approval to complete Right Issue process
Distribute share certificates to investors
List new shares on the Nigerian Stock Exchange
©2015 ACCESS BANK PLC
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