Investor Presentaiton
Retail Ireland - well positioned to grow
Investor Day
Strategic
Initiatives
•
Unlocking growth
Supporting home building and buying
Building out wealth and insurance business
Improving customer experience and driving efficiency
Bank of Ireland 2018 Results Announcement
2018
Progress
.
Market share maintained or grown across all key business lines
New mortgage lending up 17% with broker re-entry in Q4; new personal lending up 20%
Wealth and Insurance: 21% income growth vs. 2017 and increased penetration of our
customer base to 26%
Improved customer experience: new digital platforms and digitised customer journeys
Target
outcomes
in 2021
↑
c.20% overall growth
in loan book
↑
Increase in
wealth AUM
Bank of Ireland
11View entire presentation