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Tokyo Investor Day

INDEPENDENT AGENCY CHANNEL A DIFFERENTIATED STRATEGY Key strategies Focus on "Quality" not just top-line growth; price competition not key to winning sales • Deeper relationships with fewer agencies post Star/Edison integration • Strong partnership with high performing agencies Key success factors • Develop highly-motivated agencies and producers who subscribe to our business. approach Develop and train qualified marketing representatives to work with agencies Number of Active Producers (monthly average) 2,000 1,500 1,000 166 500 Number of MR/SR(1) 250 200 209 236 0 2013 Number of MR/SR 2014 1) MR: Marketing Representatives providing face to face support for agencies, mainly in metropolitan areas. SR: Sales Representatives providing non-face to face support to agencies mainly in remote areas. Prudential Tokyo Investor Day 9.15.2016 2015 150 100 Number of Active Producers (monthly average) 10
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