Investor Presentaiton
Ferrero Group
Sustainability Report 2022
How we promote responsible consumption
We strive to offer high-quality products and freshness and always
endeavour to communicate responsibly.
Introduction
Our sustainability
progress
Our reporting
F
Why does it matter?
Consumers enjoy our products in more than
170 countries, and it is our responsibility to
ensure these products meet high standards
of safety and quality, and to recommend that
people consume them as part of a balanced
diet with an active lifestyle.
Food plays a central role in our lives and
societies, both as a necessity and a pleasure.
Thus, the way it is produced, marketed and
eaten should contribute to wellbeing and
health. As one of the world's biggest chocolate
and confectionery producers, we consider
nutrition, health and lifestyles to be material
issues for our sustainable approach. Obesity
rates are rising around the world, including
among children and adolescents. It's a
complex issue with many causes, but the
increasing focus on diet and health has put
a spotlight on food producers' marketing
and communications.
As a leading confectionery company, we must
ensure our marketing communications and
product labelling help consumers make
appropriate choices about the foods they buy
and consume. Marketing to children can be
a sensitive area, as children can be highly
receptive to messages but lack the maturity to
form well-considered judgements. Thus, we
aim our product marketing communications at
adults and parents, and ensure it is consistent
with the principles of conscious consumption,
physical activity and personal choice.
Our approach
Our Quality Policy is designed to ensure high
quality and maximum freshness when each
product is consumed, as well as product and
packaging design that complies with
environmental standards and avoids
unnecessary waste.
All our production sites are subject to
internationally recognised quality certifications
such as Quality Management System
certification, ISO 9001, and FSSC 22000
for food safety. Safety-oriented design is
particularly important for developing Surprise
toys, and all KINDER® Surprises must comply
fully with international regulations and our
own standards. To ensure the quality and
freshness of our products, we measure
perceived product quality at many different
stages, including point of sale. Our Ferrero
Supplier Code also requires inspections at our
suppliers' production sites to ensure the
security and quality of supplies. With regards
to marketing and labelling, the annual
performance to our commitments is certified
by independent, third-party organisations.
Our approach addresses both diet and lifestyle
and is shaped by the latest science on food
nutrition.
FERRERO
ROCHER
QUALITY MEASUREMENT
TOP
We focus on:
Offering serving sizes that let consumers
manage their daily energy needs within
their overall diet.
High-quality ingredients that provide
essential energy and micronutrients.
• Food education, including information on
ingredients, and suggestions for balancing
meals and snacks.
• Encouraging people to have active
lifestyles through our educational
programme, Kinder Joy of moving.
FERRERO
ROCHER
HIGH
MEDIUM/HIGH
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