AUL FY21 Investor Presentation

'Small household' model 180 Australian YEARS Unity Real Wellbeing We are one of Australia's leading ‘small household' aged care providers with ten years' experience in the design, build and operation of this model • The Aged Care Royal Commission (Feb 2021) recommended the 'small household' model as the best and most appropriate residential aged care accommodation for older people Recommendation 45: Improving the design of aged care accommodation by publishing a comprehensive set of National Aged Care Design Principles and Guidelines which embody 'small household' models Recommendation 46: Capital grants for 'small household' models of accommodation from Jan-22; increased to $1b p.a. by 2023-24, indexed for inflation thereafter Recommendation 142: To the extent RADs are phased out post-2025, the subsequent regime will be designed to assist/incentivise 'small household' providers We are uniquely positioned to deliver this model which we call Better TogetherⓇ Sector leading inhouse architects and designers of 'small household' models of accommodation for assisted living, aged care and dementia Refined 'small household' operating model including dedicated household rosters, continuity and consistency of staffing with 73% on permanent contracts, already delivering new requirement of an average exceeding 200 minutes of care staff time per resident per day portfolio-wide Healthy Ageing Precincts comprising co-located retirement and aged care offers customers a continuum of care and accommodation options to enable ageing in place. High levels of customer engagement and advocacy with ~96% occupancy (StewartBrown industry average of 92.5% for mature homes) AUL FY21 Investor presentation 22 22

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