BankDhofar Financial Performance and Strategic Outlook

1 Operating Expenses Cost to Income Ratio 55.0% 49.6% 50.1% 2018 2019 2 OMR million 2020 - Operating Expenses/Operating Income 57.2% 48.0% Operating Expenses Breakdown 2021 Q3 2022 5 بنك ظفار BankDhofar The improvement in cost to income ratio is primarily attributable to increased operating income and active cost management. The bank has made significant investments in technology and streamlining operational process in the bank to improve controls and improve efficiency. these benefit of investments will accrue in the coming years and is expected to further bring down the cost to income ratio. 65 72 51 7 7 5 The 13 17 12 3 3 3 41 45 32 2020 2021 Q3 2022 Staff Costs Occupancy Costs Other Operating Costs ■Depreciation 24

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