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Investor Presentaiton

Strategic priorities - FY20 performance Substantial progress has been made in FY20 to accelerate the delivery of Ausgrid's strategic priorities Strategic priority FY20 achievements I • Live our values Transform the way we work • Foster community trust . • Shape our future • Grow PLUS ES Better Ausgrid Together • We continue to increase our focus on reporting, investigating and implementing the corrective actions related to High Potential Incidents Injury frequency rates have declined significantly compared to prior year. As at 30 June 2020: Total Recordable Injury Frequency Rate was 6.5. This represents a 22% improvement compared to the June 2019 TRIFR of 8.3 The Lost Time Frequency Rate was 1.2. This represents a 29% improvement compared to the June 2019 LTIFR of 1.7 . • • FY20 Restructure delivered two months ahead of schedule Continued reduction in non-labour costs including vegetation management contract renegotiations Reduction in the size of our fleet by 250 vehicles, reducing vehicle maintenance and running costs by $1 million per annum Established a number of collaborative working groups with customers on key issues such as community batteries, cyber security and tariff reform Formation of a Customer Transformation Team to accelerate the customer strategy Evolving Ausgrid's services to meet customer needs including contact channel mapping, segmentation analysis, and journey mapping Developed Ausgrid's first carbon emissions target and Climate Change Statement. Progressed key sustainability initiatives such as community bush regeneration Delivered an electrical safety education program to almost 800 schools First Virtual Power Plant trial commenced Community battery feasibility study completed, moving into pilot phase Term sheet for eight modular datacentre sites signed with Leading Edge DC. Development planning commenced with Newcastle Council for their first site on Ausgrid land Signed agreement with Jolt EV for electric vehicle charging/advertising from distribution kiosks In spite of COVID-19, PLUS ES has installed 152,238 meters in FY20 (6% above budget), with a meter population of 684,348 on 30 June 2020 Successful implementation of S/4HANA has allowed PLUS ES to lock-in efficiencies leading to a reduction of FTE's in FY20 15
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