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Investor Presentaiton

Appendix - 9M15 Performance Principal RBWM - Balance sheet Growth in both customer lending and customer account balances since 4Q14 Loans and advances to customers USDbn, Constant currency basis¹ USD7.2bn increase Customer accounts USDbn, Constant currency basis¹ USD26.8bn increase 313.8 316.4 317.7 321.3 325.9 570.5 320.6 323.6 543.2 561.7 556.3 550.4 576.0 580.6 4.8 4.7 4.7 4.9 4.9 7.5 7.5 7.6 7.9 8.0 309.0 311.7 313.0 316.4 321.0 320.6 323.6 535.7 542.9 548.7 553.8 562.5 576.0 580.6 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 Balances excluding Brazil 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 Brazil balances were reclassified as 'Held for Sale' in 2Q15 1. Refer to pages 2, 7, 8, 9, 10, 11, 12, 13 and 15 of the Q3 2015 Data Pack for further details on RBWM Balance Sheet Comparatives have been retranslated at 30 September 2015 rates. The reported quarterly balances for Loans and advances to customers are as follows: 1Q14 USD348.8bn; 2Q14 USD356.4bn; 3Q14 USD344.3bn; 4Q14 USD338.0bn; 1Q15 USD327.6bn; 2Q15 USD331bn. The reported quarterly balances for Customer accounts are as follows: 1Q14 USD586.9bn; 2Q14 USD600.6bn; 3Q14 USD590.3bn; 4Q14 USD583.8bn; 1Q15 USD574bn; 2Q15 USD589.7bn 2. During 2Q15, customer lending and customer account balances relating to our Brazil operations were reclassified to 'Assets held for sale' or 'Liabilities of disposal groups held for sale' respectively 21
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