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Investor Presentaiton

Annual Report AR 2022 SUMMARY WHO WE ARE OUR STRENGTH AND OUR RESOURCES OUR RESULTS Relationship The BCB maintains a constant relationship with the press. In 2022, 3,973 inquiries from journalists were answered, and 289 publications were released, including press releases, agenda notifications, speeches, and presentations. The relationship is also carried out through the monitoring of interviews and the participation of the institution's spokespersons in events. In 2022, because of demands related to the Sistema Valores a Receber, the Ombudsman's office recorded a total of 20,759 manifestations with an average response time of 2.3 days. In addition, 3,251 demands based on Law on the Access to Information were received, an increase of 183.2% in the number of requests compared to 2021. The average response time for these demands was 7.2 days, the 6th shortest average time compared to the 25 most demanded public agencies and entities. The BCB also participates in the Federal Executive's Open Data Policy and is the public agency that provides the largest number of data sets in open format to society. It is worth highlighting the BCB's ongoing work to provide more information through open data, an active transparency initiative. As a result of this work, as of December 31, 2022, the BCB made available on the Brazilian Open Data Portal, 3,636 data sets with no legal restriction on access, accounting for 25.7% of the total number of data sets made available on the Governmental Portal. Regarding the BCB Open Data Plan, in place from May 2021 to April 2023, it is worth noting the update of the schedule for opening new data sets in May 2022 and a campaign, started in November 2022, to promote the release of new data sets on the BCB Open Data Portal, which reached 1,400,568 accesses in 2022, an increase of 21% compared to 2021. As mentioned earlier, in 2022, the BCB expanded its presence on social media, surpassing 1.5 million followers. This result was achieved thanks to improvements in editorial guidelines and the use of new formats, such as live streams, videos for YouTube, and partnerships with digital influencers. The language is plain and direct, and information can be accessed anytime and from anywhere through the BCB's Instagram, LinkedIn, Facebook, Telegram, and Twitter. The BCB provides a system named Registrato through which citizens can quickly, easily, and securely consult their personal financial information without the need for human assistance. Registrato can be accessed on the BCB webpage Minha Vida Financeira. The number of reports issued by users was approximately 13.1 million in 2022, a 72% increase over 2021. 29
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