2022 Update: Fidelidade Insurance Market Leadership
Corporate strategy built on 4 key imperatives
1
PROPEL
GROWTH
Ensure commercial
proactiveness via
omnichannel approach
Capture SME
segment potential
Boost overall
customers' loyalty
International
2
STEP CHANGE
PROFITABILITY
Improve operational
efficiency
Transform Life Savings
business
Protect business
margin optimizing
capital
PUT CUSTOMERS
3 PUT
Boost Customer
Experience through
Digitalization
Ensure a suitable and
differentiating offer
Scale-up ecosystems
by entering business
beyond insurance
Expand and
grow organically
international
operations, while
exploring
opportunistic
M&A
opportunities
4
MOBILIZE THE
ORGANIZATION
Develop & retain talent
while fostering a faster
organization
Boost analytics with
clear data strategy
Foster sustainability via
an ESG strategy
31 FIDELIDADEView entire presentation