Investor Presentaiton

CORPORATE SUSTAINABILITY CLIMATE CHANGE • • Assessed baseline of all waste management mechanisms in each operation and installed inventory management systems in six of our operations Activated Climate Change and E-waste campaigns across all operations reaching 2.8 million people. • Launched Carbon Offsetting programs such as planting trees (done in Bahrain and Iraq), invest in carbon sinks and clean energy projects. S WOMEN IN TECH MENTORSHIP PROGRAM • Launched the first cycle of the Women in Tech hub, focuses on mentorship to address challenges that women in STEM fields face in the region • The pilot phase of the program included 72 participants (36 Mentors/Zain Employees and 36 Mentees/University Students) • A comprehensive stakeholder engagement process was conducted where gathering insights/appetite of STEM students was considered low despite the need to close the gender gap as women in STEM are unfamiliar with being part of the design process of the program • Zain continued to engage with various stakeholders including universities, UN Women, and international organizations that address the gender gap in STEM CHILD ONLINE SAFETY • To assess Zain's gaps in addressing children's rights, Zain conducted UNICEF's Mobile Operator Child's Rights Impact Assessment Tool (MO-CRIA) Gaps identified through the risk assessment conducting on Zain's business practices, services and stakeholder engagement with children Implemented additional blocking mechanisms in Kuwait (increasing the safety) working with project arachnid a web crawler to block Child Sexual Abuse Material (CSAM) and is assessing its implementation across the Group • Zain is coordinating with the regulator in each market to assess the existing blocking mechanisms, rules and regulations. • Continued to communicate resource tools for parents across Zain markets, Zain KSA published a Parental Resource on how to keep children safe online PEOPLE WITH DISABILITIES Aiming to bridge the digital gap in access to connectivity and usage, Zain continued to launch activities across its operations that included: Zain Bahrain created the "Enablement Line" which acts as a helpline for People with Disabilities MO-CRIA Child Rights Impact Self-Assessment Tool for Mobile Operators, unicel for every child Zain Iraq developed a digital solution for the Autism Center in Baghdad to systematically archive patients' data and follow up with their classroom progress Zain KSA trained 30 sales representatives to learn sign language INDICES & REPORTING CDP GRI Empowering Sustainable Decisions DISCLOSURE INSIGHT ACTION FTSE4Good SUSTAINABIL ACCOUNT COUNTING SASB STANDARDS BOARD S&P Global Ratings MSCI 30

View entire presentation