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Investor Presentaiton

18 People & Culture: Shaping the future of work Adapting to new working model post-pandemic ► End-to-end redesign of all HR processes Redesigned working model for HQ: ⚫ c. 55% remote-working c. 35% hybrid-working O c. 10% onsite ► Become more inclusive with part-time opportunities for the disabled/ disadvantaged Investing in our future through upskilling our people ► Akbank Academy Next-generation technology & infrastructure • 24/7 access to online training; 35 hrs training/employee (41% online) O Key skills for future of work: social, cognitive and technological Digital trainings during remote work (2,140 webinars, 66,527 views) Reflection of the Future Program: personalized development plans for all Akbankers ▸ Centers of Excellence: expertise & training in 8 areas (eg. open banking, design- thinking, next-gen marketing) AKBANK
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