Investor Presentaiton

FIRST CITIZEN Sales contribution: Offline - Online Black Card Members: Contribution - ATV 80%, including New Member 13% 42% 13% to Overall Sales 2X of First Citizen Members Spend 4× of First Citizen Customer Engagement - Members shopped base expanded +3% - Repeat sales +11%, mix improved to 67% (+3%) - First Citizen contribution at standalone beauty door @ 71% - 2X campaign response from 450+ customer engagement activities with ATV +26% PERSONAL SHOPPER @SHERSSTOP HERUZA 11 Viviana, Thane

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