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Investor Presentaiton

labor practices and work ethics INDICATOR CONTENT Corporate training Courses taught • Trained associates LA12 Employees receiving regular performance reviews. . • Man-hours •Man-hours per associates Investment in training External Training ■ Associates in open education system (education government-authorities) Financing for external training of associates • Total amount financed (mp) • Associates Financing for external training of Top Talent •Total amount financed (mp) • Associates Annual evaluation for permanent associates who have been with the company for at least one year Evaluated associates 2012 MEXICO 2012 CAM %W %M 22,891 126 Participations 14,516 44,996 34.5 $202,000 2013 MEXICO N/A 1,064 1.48 N/A 8.6 N/A 1,596 2013 CAM Associates Participations 11,683 211,185 2,103,900 76 1,558 6,994 37,881 9.96 24 $22.42 $134,649 N/A N/A N/A N/A 7.1 N/A N/A 532 N/A %W %M 147,155 LA13 Composition of employees per category according to gender, age group, minorities, and other indicators of diversity. % of permanent associates from total headcount Total number of permanent associates • Women .Men 122,815 55 45 45 60% 2,401 36 64 10.5 120,760 82 7,327 Total %W %M Total %W %M Total %W %M Total %W %M 204,887 52 48 30,104 49 51 1 203,892 53 47 30,541 41 59 107,564 12,199 53 107,517 12,469 97,323 17,905 47 96,375 18,072 • Special abilities 623 39 61 188 27 73 169 28 72 Age groups 1 203,892 < 30 years 96,728 45 55 16,397 35 65 45 92,476 45 55 16,992 35 65 30 years 50 years 95,924 60 40 12,316 47 53 47 95,197 60 40 12,869 47 53 > 50 years 12,235 53 47 1,391 53 47 8 16,219 56 44 1,451 52 48 LA14 Ratio of average remuneration of men and women broken down by employee category. LA15 Return to work and retention rates after maternity/ paternity leave, by gender. . Number of employees with right to maternity/paternity leave • Number of employees returning of maternity paternity leave. 2013 Financial and Social Responsibility Report There are no salary differences based on gender, age, religion, sexual preference or political ideology. We have a salary pay band and differences may arise due to individual performance, which is evaluated annually based on success behaviors and seniority. 100% Out of 4,796 associates on maternity leave, 3,464 returned to work by December 31, 2012 100% 100% Out of 967 associates on maternity leave, 861 returned to work by December 31, 2012 Out of 7,734 associates on maternity leave, 5,913 returned to work by December 31, 2013. 100% 1,008 77% women 23% men 113
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