Q4 FY23 Performance and Business Highlights

Focus on Customer Centricity, Loyalty & Retention CreditAccess Ⓡ "One of the Lowest Cost Organised Financer" - One Stop Shop providing Support to Various Lifecycle Needs of the Customer Grameen One of the lowest lending rates in MFI industry Loan Туре Customer Centric Products Purpose Ticket Size (INR) Tenure (months) Diverse product suite: Income generation, education, festival, medical, emergency, water, sanitation, home improvement, livelihood improvement, business expansion Group Income Generation Loan (IGL) Business Investments and Income Enhancement activities 5,000 - 1,00,000 12-36 Group Home Improvement Loan Water Connections, Sanitation and Home Improvement & Extensions - 5,000 50,000 12-36 Loan size flexibility: Ability to borrow as required within assigned credit limit Group Family Welfare Loan Festival, Medical, Education and Livelihood Improvement Up to 20,000 3-12 Ability to avail multiple loans with flexible size Group Emergency Loan Emergencies 1,000 3 Repayment flexibility: Weekly/bi-weekly/monthly repayment options Ability to choose repayment frequency based on cash flow cycle • No pre-payment penalty Retail Retail Finance Loan Finance Purchase of inventory, machine, assets or for making capital investment in business or business expansion Up to 20,00,000 6-180 88% borrower retention rate signaling high customer satisfaction Sustainable & Socially Relevant Significant growth from existing customer www.creditaccessgrameen.in Lower customer acquisition cost 29

View entire presentation