Annual Integrated Report
42
Annual Integrated Report
Table of Contents
Introduction | Value Creation | Economic Performance | Environmental | Social | Governance | Appendices
Energy
Energy consumption within the Organization (in GJ)¹
2022
Fuel consumption from renewable sources
Fuel consumption from non-renewable sources
Electricity consumption
2021
9,395 5,393
25,367 25,463 27,680
878,606 915,669 944,164
2020
9,794
% of total
consumption
Change
(2022 x 2021)
1.0%
74.2%
2.8%
-0.4%
96.2%
-4.0%
Total energy consumption
913,368 946,525 981,638
100%
-3.5%
1 Including consumption at the Headquarters, Santander Theater, Radar, Data Center, Digital Generation 1, Rio Branco 70, Álvares Penteado, Generali,
Santander Lighthouse Porto Alegre, Santander Lighthouse São Paulo, Investment Block, and Station 33 buildings.
Water
To make rational and efficient use of water, we employ a variety of technologies and management practices, including:
⚫ centralized monitoring of water consumption at our administrative buildings, allowing for prompt action whenever an anomaly is
detected;
⚫ use of systems such as vacuum flushing, automatic taps, and aerators for water flow control;
⚫ use of rainwater for cleaning common areas, gardening, toilet flushing, and cooling towers in air conditioning systems at our headquarters
in São Paulo, at the Data Center in Campinas (state of São Paulo) and, since August 2021, at the Radar and Digital Generation buildings;
⚫ adoption of an HVAC system that eliminates the need for water usage in the Data Center's cooling.
Water consumption (in m³)
Waste (in tons)¹
Disposal method -
non-hazardous waste
Type of
waste
2022
2021
2020
Change
(2022 x 2021)
Recycling
Paper
106.2
104.1
122.1
2.0%
Plastic
18.1
22.6
46.6
-19.9%
Metal
7.2
3.9
5.7
84.6%
Glass
16.6
10.4
16.0
59.6%
Organic
Composting
221.7
172.5
179.4
28.5%
Waste
Recycling
Non-recyclable
waste²
170.2
142.8
146.2
19.2%
Total
539.9
456.3
516.0
18.3%
'Including consumption at Santander Headquarters, Radar, Data Center, Digital Generation 1, Rio Branco 70, Álvares Penteado, Porto Alegre
Cultural Center, Santander Lighthouse São Paulo, Investment Block, Digital Generation 2, and Novo Hamburgo buildings. In 2022, we
started to track the volume allocated to the "Zero Landfill" project, which accounts for 95% of our total non-recyclable waste. This initiative
encompasses our administrative buildings in São Paulo, namely the Headquarters, Digital Generation, Radar, Álvares Penteado, Santander
Lighthouse São Paulo, Investment Block, Central Building, and Data Center.
Total Paper Consumption - Administrative Buildings + Branches (in tons)
2022
2021
2020
Change
(2022 x 2021)
Branches1
391,455
Administrative Bldg² 111,582
Total
503,037
335,652
92,9093
426,830
374,366
16.6%
97,065
20.1%
471,431
17.9%
2022
2021
2020
variação
(2022 x 2021)
Branches
1,053
1,280
1,330
-17.7%
Administrative buildings
101
113
101
-10.6%
Third-party services
540
742
1,041
-27.2%
(Manufacturing)
Total
1,694
2,134
2,471
-20.6%
¹Network consumption refers to the stores where we have direct agreements with the local water concessionaire. Including consumption at Santander Headquarters,
Santander Theater, Radar, Data Center, Digital Generation 1, Rio Branco 70, Álvares Penteado, Porto Alegre Cultural Center, Santander Lighthouse São Paulo, and Investment
Block buildings. ³The adjustment in the figure for administrative buildings pertains to the inclusion of consumption at the Generali and Rio Branco buildings, which were not
considered in 2021, in contrast to the note presented in the 2021 ESG and Climate Action Report. In the case of Generali, the consumption only encompasses the period until
July 2021, as the building was deactivated from August onwards. The change was deemed insignificant. [2-4]
'Contempla o consumo em itens como: avisos a clientes/relatórios/outros, boletos, cheques, extrato e faturas.
Reasons for the increase in water consumption
Following the critical period of the pandemic, the resumption of in-person work by employees had a direct impact on consumption. In
2022, we reopened the Headquarters and Radar fitness centers and inaugurated the gym at the Digital Generation I building. In addition,
the restaurants resumed operations with greater intensity, resulting in an increase in water consumption for meal preparation and
cleaning. Excluding the effects of the pandemic years, we attained a 15% improvement in efficiency over 2019.
Waste
Every day, we conduct the management and appropriate disposal of waste generated in our administrative buildings.
With the Landfill Zero project, we initiated a series of actions aimed at eradicating waste disposal in landfills throughout Brazil, providing
an alternative destination for non-recyclable waste.
The project has already been implemented in seven buildings, namely: Headquarters, Digital Generation, Álvares Penteado, Santander
Lighthouse Porto Alegre, Santander Lighthouse São Paulo, Investment Block, and Data Center.
One of the best practices is the establishment of a central facility at our headquarters for the collection of organic waste from restaurants
and common areas. Through the process of composting, we generate biomass and convert it into fertilizer for the green areas of our
administrative buildings.
• In 2022, we stopped using 70,000 mailbags
in our daily operations and, to prevent their
disposal, converted them into 12,000 eco-
friendly bags (reusable bags).
• In partnership with Nespresso, we started to
recycle the coffee capsules consumed at our
administrative buildings. In 2022, we recycled
approximately 1.1 tons of used coffee capsules,
which were sent to Nespresso's Recycling
Center, where aluminum and coffee grounds
are separated
Reason for the increase in input consumption
Paper: Inclusion of the Ed. IQ and Novo Hamburgo buildings
Plastic: Inclusion of the Ed. IQ and Novo Hamburgo buildings
Glass: Inclusion of the Ed. QI and Novo Hamburgo buildings,
along with the reflection of the long-term effects of the Deplastify
initiative as plastic is phased out from the buildings, the usage
of glass packaging rises. Furthermore, in 2022, employees
resumed working in-person, more social gatherings were held,
and visitors returned to Santander Lighthouse São Paulo
Metal: Inclusion of the Novo Hamburgo building and metal
disposal initiatives at the Data Center
Organic waste and non-recyclable waste: Reflection of
employees' return to in-person work and the increase in events
and social gatherings.
Santander
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