Investor Presentaiton

Solidly promoted digital transformation Number of employees in the IT line 13,318 Proportion to the total number of the Group's employees 4.35% Built 10 teams of leading digital talents, talents for digital architecture design, talents for digital operation and IT talents, and registered more than 5,500 talents reserves for the first batch IT investment RMB21.541 billion Proportion to operating income 3.49% Patent applications submitted over 5,000 Newly licensed patents 611 6 technological achievements won PBOC Financial Technology Development Awards Foundation for digital transformation Iteratively updated the OASIS Project Continuously enriched digital procedures, data and mechanism support Data governance based on "Three Horizontals, Two Verticals": Sorted out 2.80 million data items Developed 220 thouands data dictionary items Made planning--Steadily implemented plans for all aspects Strategic Capability Map, enterprise-level business architecture and enterprise-level IT architecture Consolidated foundation--Continued to consolidate IT empowerment Oasis 绿洲工程 Stable operation of both multi-center IT infrastructure distributed in four places and distributed IT infrastructure Full-stack application of domestic software and hardware Independentce and controllability of key and core technologies Put the "3+N" technology platform system into operation to achieve the sharing and reuse of OCR, RPA and other enterprise-level technological capabilities Strengthened middle office--Continuously developed enterprise-level capabilities Integrated and unified basic public information, as the enterprise-level capabilities for product factories, contract management and services for intensive operation began to show Driving force--Furthered progress in pilot areas Launched a series of basic products such as payment & settlement, debit cards and credit cards, synchronously upgraded customer services, improved operation management, and optimized business procedure © Empowerment of digital transformation Provided more stable and robust support for business operation Established the Group-wide cyber security center and cyber attack and defense laboratory Provided effective technological support regarding financial services for Olympic and Paralympic Winter Games, CIIE and CICPE Provided effective technological support for business continuity Promoted teleworking Digital financial services became more convenient Released the mobile banking 8.0 version Upgraded services for private banking zone, set service scenarios of new citizens, payroll service and pension participants, and launched the "Beautiful Countryside" version of the mobile banking Corporate online banking: The proportion of corporate online transactions via mobile banking channels continued to increase The open ecosystem of scenario-based finance reached over 230 million users White paper of scenario-based financial services version 2.0, "digital CIIE" "smart Hainan", and BOC e-CNY Featured e-CNY in Winter Olympics scenarios, built the largest network of merchants using e-wallet services in China BOC Corporate E-manager, BOC Corporate Cloud Direct Connection Delivered more than 900 government affair services at smart counters © GTB |教育银发 98 跨境体育 20 20

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