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Investor Presentaiton

Reconciliation of GAAP Operating Expenses to Non-GAAP Operating Expenses (In Millions/Unaudited) Three Months Ended Note March 31, 2023 December 31, September 30, 2022 2022 June 30, March 31, 2022 2022 December 31, September 30, 2021 2021 June 30, 2021 March 31, 2021 December 31, 2020 Year Ended December 31, 2022 2021 2020 GAAP operating expenses: Transaction expense Transaction and credit losses Customer support and operations Sales and marketing 3,283 $ 442 3,324 $ 2,988 $ 3,044 $ 2,817 $ 2,952 $ 2,564 $ 2,524 $ 2,275 $ 388 367 448 369 350 268 169 273 2,330 $ 366 12,173 $ 10,315 $ 7,934 1,572 (a) 1,060 1,741 Stock-based compensation expense. 488 541 509 536 534 532 504 521 518 507 2,120 2,075 1,778 (b) 436 524 544 595 594 666 549 628 602 605 2,257 2,445 1,861 Employer payroll taxes on stock- based compensation. Technology and development 721 822 801 815 815 796 755 746 741 732 3,253 3,038 2,642 General administrative 507 515 463 514 607 570 498 522 524 569 2,099 2,114 2,070 (c) Restructuring and other changes 164 25 56 90 36 2 1 1 58 Total operating expenses $ 6,041 $ 6,139 $ 5,728 $ 6,042 $ 5,772 $ 5,868 $ 5,139 $ 5,111 $ 4,991 $ 44 5,153 207 62 139 Amortization of acquired intangible assets. $ 23,681 $ 21,109 $ 18,165 (d) Restructuring. Non-GAAP operating expense adjustments: (e) Acquisition-related transaction Customer support and operations (a) (72) (b) (4) Sales and marketing (a) (43) (b) (4) (c) (41) Technology and development (a) (148) (132) (b) (7) (c) (9) General administrative (a) (94) D T D = (8) Restructuring and other charges (d) (117) (g) (47) ༅། | @།®®| སྒྱེ། ཕྱི| སྐྱེ (73) (56) (67) (73) (58) (56) (77) (72) (71) (269) (263) (250) expense. (6) (2) (1) (3) (16) (1) (6) (22) (9) (37) (27) (42) (45) (41) (38) (48) (48) (41) (151) (175) (172) (f) (1) (5) (1) (2) (5) (13) (1) (6) (21) (12) (55) (54) (53) (53) (51) (39) (39) (38) (40) (215) (167) (170) Award for a legal proceeding and expenses related to pre-acquisition contingencies of an acquired company. (115) (129) (136) (112) (117) (147) (139) (145) (512) (515) (529) . (1) (12) (2) (5) (34) (2) (13) (41) (21) (g) (58) (59) (57) (58) (64) (63) (61) (61) (232) (246) (252) (66) (41) (88) (188) (120) (100) (129) (119) (130) (383) (468) (460) (1) (14) (26) (4) (15) (34) (19) (7) (7) (7) (7) (7) (24) (28) (28) (20) (18) (23) (71) (20) 5 (32) (35) (122) (27) (109) Asset impairment charges for right-of- use lease assets and related leasehold improvements in conjunction with exiting certain leased properties, charges associated with early lease termination, a charge associated with exiting a leased property and a loss incurred upon designation of an owned property as held for sale. (33) (19) (16) Total operating expenses $ (601) $ (449) $ (414) $ (538) $ (632) $ (2) (457) $ (1) (6) (26) (427) $ (527) $ (631) $ (9) (547) $ (85) (2,033) $ (35) (30) (2,042) $ (2,099) Non-GAAP operating expenses: Transaction expense Transaction and credit losses 3,283 3,324 2,988 3,044 2,817 2,952 2,564 2,524 2,275 2,330 $ 12,173 $ 10,315 $ 7,934 442 388 367 448 369 350 268 169 273 366 1,572 1,060 1,741 Customer support and 412 468 453 469 455 472 447 441 430 435 1,845 1,790 1,519 operations Sales and marketing 348 432 463 499 491 573 470 536 503 523 1,885 2,082 1,507 Technology and development 557 632 628 626 610 624 574 531 507 524 2,496 2,236 1,840 General and administrative 398 446 415 418 398 440 389 383 372 428 1,677 1,584 1,525 Total operating expenses PayPal $ 5,440 $ 5,690 $ 5,314 $ 5,504 $ 5,140 $ 5,411 $ 4,712 $ 4,584 $ 4,360 $ 4,606 $ 21,648 $ 19,067 $ 16,066 ©2023 PayPal Holdings, Inc. Q1-23 Investor Update • 27
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