Investor Presentaiton

Management Policies amid Speed up "Move up" (2) JR JR-EAST Rebuild growth and innovation strategies Strengthen management efficiency fundamentally Support work-style reform Propose Improve Cash Flows new Create real X digital lifestyles (strengthen e-commerce) lifestyle ideas Planning cost reductions of approximately ¥150.0 billion (FY2021) Reduce fixed costs even further, revise investment needed for the continuous operation of business Attractive town development Provide reassurance and cleanliness as well as transportation and trips avoiding "Cs" New transportation and trips enabled by MaaS and digital technologies Expand businesses catering to contactless needs Integrate Group strategies for customers Take on challenges in new fields Logistics services that utilize trains Business alliances with start-up companies, etc. (regional agriculture, utilization of unmanned railway stations, etc.) Utilize JR-East Group Utilize robots Enhance productivity Assets (Share 5G antenna infrastructure, etc.) Provide Services Reflecting Changes in Usage Development overseas businesses Practice ESG management Zero-Carbon Challenge 2050 Contribute to regional revitalization Optimize Group management Establish efficient sales systems (ticketless, cashless) Increase driver-only operation, consider autonomous driving Accelerate smart maintenance, shorten construction lead times through new construction methods Reform duty execution systems Revise fundamental components of operations (transportation timetables, etc.) Streamline facilities, Rigorously analyze railcar replacement cycles Seek even greater business profitability in large-scale projects Reorganize the Group (efficient operational management) 10

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