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Investor Presentaiton

Contractual service margin (CSM) will become a KPI, while the combined ratio will generally be based on gross earned premiums IFRS 17 and 9 bring some changes to the design of KPIs: Combined ratio Mostly planned to be presented based on gross earned premiums. However, others will continue to use net-earned premiums. The combined ratio is likely to improve (decrease) due to the discounting of the liability for incurred claims. Contractual Service Margin This is expected to become a KPI. One insurer also noted that its new business metric will include the IFRS 17 CSM at inception. Another will use an IFRS 17 value added metric consisting of the IFRS 17 operating profit plus the change in the CSM for the year. Some insurers plan to separately present the CSM on the face of the balance sheet. New business (NB) This will now include the CSM of the new business. Certain players are presenting a gross CSM, whereas others are presenting it net of taxes and of projected non- attributable costs. This would impact the comparability of the NB value across the market. New business margin Since single premiums are now released over the coverage period, the annual premium equivalent (APE) disclosed by some insurers as a new business volume metric will be replaced for certain companies by the present value of expected premiums measured on an IFRS 17 basis. Return on Equity (ROE) A number of insurers plan to exclude from equity the total of OCI in ROE calculations. The use of OCI for the impact of changes in financial assumptions on insurance liabilities is envisaged to provide a better matching between the revaluation of investments and insurance liabilities. Leverage ratio CSM is added to the denominator of the leverage ratio. One insurer also plans to include the risk adjustment net of tax as part of the denominator. 7 Market updates on impact of IFRS 17 and IFRS 9 EY
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