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Sustainability Report 2021

Message from The Águas do SUMMARY Presentation Management Brasil Group Integrity and Transparency Fostering Universal Access to Sanitation Water Security and Climate Change Efficient Water Cycle Our Utility Companies About this Report GRI Summary Corporate Information Material topics Content Page number and/or URL(s) Omission Global Compact SDG 27 1 2 411-1: Cases of violation of indigenous peoples' rights GRI 413: Local communities 2016 GRI 103: Management approach 103-1: Explanation of the material topic and its boundary 103-2: Management approach and its components 103-3: Evaluation of management approach 65,66 42,56 42,56 413-1: Operations with local community engagement, impact assessments, and development programs 27, 35, 42, 54, 56 1 GRI 414: Supplier social assessment 2016 GRI 103: Management approach 103-1: Explanation of the material topic and its boundary 103-2: Management approach and its components 103-3: Evaluation of management approach 414-1: New suppliers that were screened using social criteria 414-2: Negative social impacts in the supply chain and actions taken GRI 416: Consumer health and safety 2016 GRI 103: Management approach 103-1: Explanation of the material topic and its boundary 103-2: Management approach and its components 1,8 1,5,8,16 65,66 56 1,8 1,5,8,16 56 56 2 6,8,16 56 2 6,8,16 65,66 46 1,8 1,5,8,16 103-3: Evaluation of management approach 416-1: Assessment of the health and safety impacts of product and service categories 46 46 416-2: Incidents of non-compliance concerning the health and safety impacts of products and services 46 16 GRI 418: Customer privacy 2016 103-1: Explanation of the material topic and its boundary GRI 103: Management approach 103-2: Management approach and its components 22 103-3: Evaluation of management approach 418-1: Substantiated complaints concerning breaches of customer privacy and losses of customer data 65,66 22 1,8 1, 5, 8, 16 22 22 16 Sustainability Report 2021 75
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