Investor Presentation - Q2 2021
mBank as a front-runner in mobile banking adoption
#1
by the share
of mobile users
in total active
customer base
Active users of mBank's mobile application in Poland
Number in thousand
average
growth
+148
per year
2,423
2,274
+342
1,895
1,484
by the number
1,181
#2
of mobile app
users among
Polish banks
854
565
2015
2016
2017
2018
2019
2020
06/21
Active users of mBank's mobile application outside Poland
Number in thousand
Growing importance of mobile channel in daily banking
Share of mobile application
in the sale of non-mortgage
loans (by volume)
+3pp
Czech Republic
Slovakia
+71
+24
228
100
210
93
22%
23%
20%
76
158
Usage of Apple Pay,
Google Pay, Garmin Pay
and Fitbit Pay
Mobile payment cards
number at the end of Q2/21
1,404 thousand
+95,000 QoQ
Contactless mobile transactions
number in Q2/21
60.5 million
2019
2020
06/21
2019
2020
06/21
Q2/20
Q1/21
Q2/21
Investor Presentation - Q2 2021
+36% QoQ
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