Investor Presentaiton

T22 achievements to date ~8.8 million services on 20 new simplified C&SB in market plans ■ ~3.5 million Telstra Plus members ■ Reduced Enterprise active products by more than half since FY18 Digital sales increased +9pp in FY21 to 39% in C&SB Digital service interactions >73% in C&SB ■ Reduced annual contact centre calls by two-thirds since FY18 Simplification & Digitisation Ways of working ▪ Leaner, more efficient organisation including ~17k working in Agile Productivity Network leadership ■ ~8.3k direct FTE reduction since FY18 ex-COVID hires FTE reduction by one-third or ~25k: ~7.6k direct, ~17.4k indirect ■ $2.3b cost reduction since FY16 - on track for $2.7b ■ $2b asset monetisation ■ 75% of population covered - Australia's largest 5G network ■ ~1.6m 5G devices connected to the Telstra network T T22 Scorecard metrics - as at FY21 Infrastructure Page 6 Copyright Telstra ◉ Completed first year as infrastructure business function in FY21 ■ Announced 49% sale of InfraCo Towers for $2.8b Proposed legal restructure: It was our intention to seek shareholder approval at AGM. We now aim to do so at a separate general meeting before the end of calendar year 2021 Completed Progress but below target metric On track for delivery Below target metric ~80% metrics completed or on track for delivery Telstra September 2021 Debt Investor Presentation

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