Driving Shareholder Returns

Retain: Our World Class Customer Base opentext™ Annual Recurring Revenue (US$ M) 136% $1,080 $2,554 FY'14 Q1 FY'21 TTM 1. Excludes Carbonite. Q1 FY'2021 Key Metrics Renewal Rates(1); Cloud: Mid 90%'s Off Cloud CS: 94% 91% Customer Support Gross Margin Retain OpenText Confidential. ©2020 All Rights Reserved. 26

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