Bank of Georgia Earnings and Strategy Update
FULL DIGITAL EXPERIENCE FOR OUR BUSINESS CUSTOMERS
BUSINESS MBANK/IBANK STATISTICS*
Number of active users
**
THOUSANDS
+32.0%
+6.2%
48
45
41
38
36
17
Number of transactions
Transactions offloading rate
MILLIONS
+44.3%
+19.5%
97.4%
97.1%
3.6
96.7% 96.7%
96.5%
3.0
2.5
2.6
24
2.1
4Q20
1Q21
2Q21
3Q21
4Q21
4Q20
1Q21
2Q21
3Q21
4Q21
4Q20
1Q21
2Q21
3Q21
4Q21
-II
이
1,094k
Transactions per month
72.9%
Customer Satisfaction Score
* Information on this slide depicts the usage of internet and mobile banking platforms by legal entities
**Active user - at least one login in the past three months
1124347437.080
Financial mobile application launched in 1Q21
104k+
Transactions per month
23699.00
0000
KYLATE
78.7%
00
30108
Customer Satisfaction ScoreView entire presentation