Investor Presentaiton

STRATEGIC PRIORITIES ANDREW THORBURN Group Chief Executive Officer MOCKEL RED HILL CKRE OUR STRATEGIC FOCUS VISION OBJECTIVES Our customers are advocates Generating attractive returns AUSTRALIA AND NEW ZEALAND'S MOST RESPECTED BANK TARGETS NPS #1 vs major bank peers TSR1 - #1 vs major bank peers ROE #1 for ROE improvement vs major bank peers 23 Engaged people Top quartile engagement of Australian and New Zealand companies EXECUTION Deliver a great customer experience Reshape our business to perform National Australia Bank Deepen relationships in priority customer segments Be known for great leadership, talent and people FOUNDATION Strong balance sheet Risk management (1) TSR = Total Shareholder Return as measured against Australian Financial Services firms as listed in our 2015 Annual Financial Report Technology National Australia Bank

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