Investor Presentaiton
At a glance FY2022
Performance
Full-year
Fourth quarter
✓ Losses narrowed YoY due to a review of the allocation of management resources by focusing on key
measures
✓ Return to profitability as initially planned
Progress of measures
Online reservations
Mobile ordering
service
ESG initiatives
Environment
Social
Governance
The number of Rakuten ID connected members exceeded 7.0 million
✓ In addition, reservation conversion rate improved due to UI improvements.
As a result, the number of online reservations in Q4 exceeded the pre-pandemic level.
The number of contracted companies exceeded plan
Implemented Rakuten ID linkage and Rakuten Point awarding function to create synergy with online
reservation
Selected for NEDO Green Innovation Fund Project
✓ Dispatched our employees to 13 areas using Ministry of Internal Affairs and Communications' corporate
personnel dispatch system (As of March 2023)
✓ Formulated new personnel system
✓ Established the Governance Committee as a voluntary advisory body to the Board of Directors
GURUNAVI
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