2022-24 Strategic Plan Update
AT A GLANCE
Our purpose
OUR MISSION
Contribute to the financial
Standing by
Be close to people and society. Be part
of their lives, communities, reality and
financial needs. Be close to their
concerns, commit to them.
Standing by people
for everything that matters
Everything
Beyond our financial activity
OUR VALUES
well-being of
our
customers and to
the
progress of society
Quality
Trust
CaixaBank
People
Placing people at the centre and
including all CaixaBank's stakeholders
(both external and internal)
Matters
It allows everyone to embrace the purpose, according to their needs and
specific situation. It lets CaixaBank talk about both micro and macro aspects,
thus also encompassing the organisation's social commitment.
OUR CULTURE
People first
An agile
attitude
Social commitment
Partnership is
our strength
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