2023 Highlights Digital Consumer Bank Europe
2023 Highlights
Branches
3,083
00
MA Employees
67,457
2 Total customers (mn)
46.3
2
Digital customers (mn)
18.3
Customer loans (€ bn)
552
Customer funds (€ bn)
725
Underlying attributable profit (€ mn)
5,482
ROTE
14.5%
E
Europe
'We continue to accelerate our business transformation
to achieve higher growth and a more efficient operating model'
Strategic priorities
Improve our customer experience with our omnichannel strategy and adding value
to our customer interactions to become a digital bank with branches
Grow our business supported by the best Group assets and leveraging our unique
position, as a result of our scale and geographical diversification
■ Increase efficiency by implementing a common operating model based on
simplification, exploit Group's global scale through common platforms and services
Maximize business value and sustainable growth focused on capital-efficient
opportunities and risk management
Further improve performance, profitability and efficiency
Santander
More information at https://www.santander.com/en/about-us/where-we-are/europe
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