Investor Presentaiton

17 O Digital Transformation Gaining Share Transactions (Tx) 3Q23 Mobile as a Point of Sale Correspondents Transactions BanorteMovil (millions) Branches 2.3% WEB 12% 900.0 800.0 700.0 POS 25% 600.0 500.0 400.0 0% 50% 300.0 Mobile 10% 200.0 ATM 100.0 0.0 Call Center 1% Checks from other banks cashing Digital Deposit Account Credit Card 9 Payroll loans Time Deposits Mutual Funds Insurance 876543 1Q 2018 1Q 2019 4Q 1Q 2020 2Q 3Q 40 Customers Using Digital (million) 1Q 2021 751.9 +9% yly 8.4 8.1 -7.1- 5.7 4.5 4.1 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 19 20 21 22 23 DB Div Rev NIM NI TI LD Dep BAP ICAP Guid ESG Eco ROE Loan Mkt Hist C/I App GRUPO FINANCIERO BANORTE

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