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Investor Presentaiton

Governance Strengthening corporate governance Good governance for sustainable business practices Fair dealing applied to both internal & vendors (e.g. occupational health & safety, human rights, employment, etc.) Anti-corruption and anti-fraud prevention initiatives Preventing financial crimes by raising awareness on anti-money laundering & terrorism financing >>> Whistleblowing system Encourage employees to develop competencies on ESG aspects Strengthen ESG work unit, improve ESG disclosure Rising importance of IT Governance Enterprise Security Unit to oversee the implementation of cyber security internally Data protection technologies to ensure data privacy งง A= Enforcing data security policy across all work units. Raising cybersecurity awareness for employees, customers, and clients YoY increase in budget for IT & 66.9% Data Security 1,715 Specialized employees on IT & data security (21.7% YoY) Obtained IT & Data Security Certifications 1 ISO 27001:2013 for Enterprise Security 2 PCI DSS 3.2.1 certification for BCA data center (global data security) 3 ISO 20000-1:2018 for IT service management & data center 4 ISO 9001:2015 for data center operations & quality management system 5 ISO 27001:2013 for data center network & operation Analyst Meeting FY-22 BCA Always by your side PT Bank Central Asia Tbk 27
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