Investor Presentaiton

Digital app platform - Phase 2 enablers Core Components (23) • • Stimulation Notification Engine Nudges Offers and Promotions Search • Dynamic Banners • Search • Offers • Content Streams • • Wishlist & Cart • Geo & Context • Next Best Action • Segmented Based Search Banners Personalization Service Raise a Request FAQ Document Centre Assisted Chat Data APIs Channels Data • Web • • • Mobile IVR Dialler Email . • Sales . 5 Mins Call Back Social Share • Track and Resume NPS/Feedback • Application In-App Programs • Engagement BAJAJ B FINSERV • Utilities Locate Us- Maps QR Calculators Personalized • Expense Manager App Features PODS (4) Structured Customer Demographics Loan & Other Information Banking & Collections Txns. Financial Services Journey Heatmaps External Bureau, Acc Agg, etc. • Unstructured Consent based App Data Cookies • Device Info Consent based SMS Data Appography Contacts Info Consent based Email Data Click Streams 600+ Digital APIs Loan Deposit Booking Platform • • Network Info Location & Phone State Debt Management Platform Overdue Payment APIs Advance Payment APIs Loan Settlement APIs • Loan Booking APIs • Loan Disbursement APIs • Deposit Booking APIs Disaster Recovery (DR) Infrastructure Near DR Infrastructure Enterprise Change Data Mgmt APIs Micro Services Cyber Security • Kubernetes Core Platform • Core Infrastructure Digital & Data Infrastructure Loan/Deposit Origination Platform Loan/Deposit Sourcing APIs 2.0 Journey Workflows 2.0 Journey Business Rules 2.0 Decision Engine High Availability (HA) Infrastructure Data Lake Contextual Data • Personal Events • External Events Loan/Deposit Service Management Platform Service APIs for Loans 2.0 Repayment APIs Service APIs for Deposits Data Security Te ch Ops New Talent Onboarded • Datawarehouse Projected Cumulative addition of 1400+ Lateral and Fresh hires in Phase 1 and 2 of Digital Transformation Journey 150+ UI/UX, Content Management, & Digital Domain specialist There are 15 stacks and 117 features and components. 400+ Payment Domain Resources 625+ Engineering Resources 130+ Data Resources 100+ Core Platform & Infra Resources

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